Our customers are valued at Big Boys Toys. You can reach us anytime at our email at Every concern is answered in period of 8 to 12 hours. You can also reach our helpline number at 705-229-8172 at Pacific time zone from 10 am to 6 pm.


Order Processing: All orders are processed within 24 hour period. Automated receipt is sent to you. Tracking number is provided to you via email or other contact method provided. 


Returns are processed in 24 hours we will provide you with address and an return slip. Money can be refunded or replacement is provided.